Eating issues | disorders: Where to get help

Introduction

Care Providers play a crucial role in recognising, responding and supporting people with disordered eating/eating disorders.  Given the important role they play in people’s lives, care providers can be instrumental in delivering positive message about body image, normal eating and exercise behaviours.

We recommend you watch the Eating issues | disorder videos available here. They are specifically designed, in consultation with other sectors, including those working in schools.

Directory

  • Christchurch (SIEDs)- 03 337 7707, 0800 337 770
  • Wellington (CREDS) - 04 587 2957
  • Hamilton (SEDS)- 07 834 6902
  • Auckland (Tu Pu Ora) - 09 623 4650
  • ICAMHS services in other localities

Introduction

Care Providers play a crucial role in recognising, responding and supporting people with disordered eating/eating disorders.  Given the important role they play in people’s lives, care providers can be instrumental in delivering positive message about body image, normal eating and exercise behaviours.

We recommend you watch the Eating issues | disorder videos available here. They are specifically designed, in consultation with other sectors, including those working in schools.

Directory

  • Christchurch (SIEDs)- 03 337 7707, 0800 337 770
  • Wellington (CREDS) - 04 587 2957
  • Hamilton (SEDS)- 07 834 6902
  • Auckland (Tu Pu Ora) - 09 623 4650
  • ICAMHS services in other localities

Introduction

Care Providers play a crucial role in recognising, responding and supporting people with disordered eating/eating disorders.  Given the important role they play in people’s lives, care providers can be instrumental in delivering positive message about body image, normal eating and exercise behaviours.

We recommend you watch the Eating issues | disorder videos available here. They are specifically designed, in consultation with other sectors, including those working in schools.

Directory

  • Christchurch (SIEDs)- 03 337 7707, 0800 337 770
  • Wellington (CREDS) - 04 587 2957
  • Hamilton (SEDS)- 07 834 6902
  • Auckland (Tu Pu Ora) - 09 623 4650
  • ICAMHS services in other localities
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Introduction

Care Providers play a crucial role in recognising, responding and supporting people with disordered eating/eating disorders.  Given the important role they play in people’s lives, care providers can be instrumental in delivering positive message about body image, normal eating and exercise behaviours.

We recommend you watch the Eating issues | disorder videos available here. They are specifically designed, in consultation with other sectors, including those working in schools.

Directory

  • Christchurch (SIEDs)- 03 337 7707, 0800 337 770
  • Wellington (CREDS) - 04 587 2957
  • Hamilton (SEDS)- 07 834 6902
  • Auckland (Tu Pu Ora) - 09 623 4650
  • ICAMHS services in other localities

Introduction

Care Providers play a crucial role in recognising, responding and supporting people with disordered eating/eating disorders.  Given the important role they play in people’s lives, care providers can be instrumental in delivering positive message about body image, normal eating and exercise behaviours.

We recommend you watch the Eating issues | disorder videos available here. They are specifically designed, in consultation with other sectors, including those working in schools.

Directory

  • Christchurch (SIEDs)- 03 337 7707, 0800 337 770
  • Wellington (CREDS) - 04 587 2957
  • Hamilton (SEDS)- 07 834 6902
  • Auckland (Tu Pu Ora) - 09 623 4650
  • ICAMHS services in other localities

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Frequently asked questions

Is there a cost to attending an event / training or to do an online course?

Whāraurau is funded by the  Government to provide training, however as we have limited funds it is important to let us know if you aren't able to attend. This also allows us to offer your place to someone else. Note: we do not cover the cost of travel or accommodation.

The event or training is face-to-face however the location has yet to be confirmed.

As we like to get things in people’s diaries early, we sometimes open up registrations prior to confirming the exact physical location.  As soon as it is confirmed we’ll let everyone know.

I haven’t received a confirmation email or a Zoom link to the training / event.

Please email [email protected] outlining the issue you’re having, and we’ll get back to you.

I’m unsure if I meet the pre-requisites noted or that this is the right course for my level of knowledge?

Please send us an email coordinator@whāraurau.org.nz outlining what course you’re interested in and we’ll come back to you.

Will the session(s) be recorded?

We do record some of our trainings/events and if this is the case we will make this clear at the start of the session. If it has been recorded, and you wish to receive a copy please email coordinator@whāraurau.org.nz

I’ve been waitlisted for an event, so when will I find out if I’m attending or not?

We’ll let you know as soon as we can and within time for you to make travel arrangements.

Why do you require my manager’s email?

There may be times where a manager’s consent is required to attend a training, and also if you don’t turn up, we may message them to find out if you’re okay.

What if I can’t make it on the day?

There is a cost to putting on a training or event and so it’s really important we know in advance that you won’t be able to make it.It also means we can offer your place to someone else. So please email coordinator@whāraurau.org.nz.

Will I get a certificate of attendance?

We only provide a certificate of attendance /completion for some of our training courses.

How do I register for a training or event?

Use the ‘Register’ button on the course page that you want to attend. You will be directed to the event page on Eventbrite and click on Reserve a spot.

Are training/events repeated?

If the demand is high enough we'll consider repeating an event/training. We record training/events and a link is available on request. Email: [email protected]

Are training/events/online courses only for those people working in specific services/organisations?

The majority of our training/events/online courses are open to anyone working with rangatahi | young people who are experiencing mental health or addiction issues. If there is a restriction on who can attend, this will be made clear on the information we provide.

Is there a cost to attending an event/training or to do an online course?

Whāraurau is funded by the  Government to provide training, however as we have limited funds it is important to let us know if you aren't able to attend. This also allows us to offer your place to someone else. Note: we do not cover the cost of travel or accommodation.

Frequently asked questions

How do I access online modules?

Whether or not you have done an online course with us or not, you will have to register for the course you want to do. Once you have completed the registration, you will be sent an email asking you to login. You use your username (email address) and then create a password. If you get stuck, then email [email protected].

What do you do with the information I provide when I register to do an online course?

This information is stored in a secure database. We use it to help us report back to our funders, as well as to send you information on other training/events/online courses that may be of interest to you. Please view our Privacy Policy for more information.

What if I sign up but don’t complete the online course?

We know things can get busy and so if you need to take a break that’s fine. We’ll send out a reminder so you don’t forget to come back at a time that’s more convenient.

What do I do if I’ve lost my login or password to the learning management system?

Please email [email protected] and we’ll help get you back in.

Will I receive a completion certificate?

Yes, at the end of each online course you will receive a completion certificate.

What if I need help?

Email us on [email protected] outlining the problem and we’ll get back to you.

What happens if I can’t finish the online course / module in one go?

That is fine – our online courses are meant to be self-paced, and you can complete it when you have the time.

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